My Canon ImageClass MF6530 has an error Download Connected. When I plug it to the Computer it gives me the error need - Answered by a verified Technician.

It may not be a matter of cleaning. The 'Contact Image Scanner' (CIS) Part number FK2-1377-000 is the bar that lights up and reads the document being copied. Whether or not the light shines on the CIS that unit would be the primary choice.

There is a chance that a spring or belt etc. In the scanning section will be broken, etc, but it isn't common. Unless you can find evidence of that, then the CIS is the best suspect. You would need to be able to remove the copy glass to perform the replacement yourself. Whit Item, Inc. Answered on Dec 03, 2010. Wheatlandsvc Rank: Guru Expert Rating: 93%, 254 votes I have copy and pasted this from another question I answered from a person with the same issue.

Several people have reposnded that this solution helped them very much. This is either your or more likely the plastic arm that opens the laser shutter is broken. Driver For Hp Keyboard Ku-0316. When you insert a toner and close the door, there is a plastic arm that opens the laser shutter.

If this shutter does not open it blocks the laser and results in blank copies. If the arm is broken you CAN open the laser shutter manually and block it open. What you need to do it open the cartridge access door, remove the cartridge and look for a 1/2 inch wide slot running from left to right in the metal frame that is in the back upper section where the cartridge goes. The plastic arm that operates the black plastic shutter is on the right side.

If broken you can manually lift up the shutter and 'block' it open using something like a folded up scrap of paper. Hp Data Protector Express Keygenguru. I know it sounds strange but I have used this repair on several of my customers machines and they have all worked fine since. If you can not find or effect the repair yourself at least you will know where to point the person when they come out to look at it.