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Hi Judith, Thank you for posting your query in the Microsoft Community forum. I understand that you have an issue playing movies in Windows Media Player. I will help you with this issue. Did you make any changes to the computer prior to this issue? Which fixit tool did you use? This issue might occur if there is some inconsistency in the system files associated with Windows Media Player.

Let us follow these methods: Method 1. Open the Windows Media Player Library troubleshooter: Method 2.

Resetter Epson L120 Offline more. Open the Windows Media Player Settings troubleshooter by clicking the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting.

Click View all, and then click Windows Media Player Settings. You may try to disable and enable media player from control panel. Steps to disable Media Player. A) Click the Start button, click Control Panel, click Programs, and then click Turn Windows features on or off. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. B) Expand Media Features and uncheck the box next to the Windows Media player. Click ok and wait for few minutes to complete.

Once this is complete, restart the computer. Steps to enable Media Player. A) Click the Start button, click Control Panel, click Programs, and then click Turn Windows features on or off. If you're prompted for an administrator password or confirmation, type the password or provide confirmation. B) Expand Media Features and check the box next to the Windows Media player. Click ok and wait for few minutes to complete.

Once this is complete, restart the computer. You can run the Microsoft Safety Scanner to make sure that the computer is virus free. Driver Para Hp Deskjet 9300 Win 7. Canon Ir3300 Hdd Software Clone. Microsoft Safety Scanner: Safety Scanner Disclaimer: There could be a loss of data while performing a scan using Microsoft safety scanner to eliminate any found virus. If you need further assistance on this particular issue or any other Windows related issue, let us know and we will be glad to assist you.